Complaints Recommended：

Tips：
In your complaint cif99 order number or user name, Contact information, Cause of complaint, So that we can verify the processing. Thank you.

E-mail contact：
Service time: 9:00—17:30 (Monday to Friday)
E-mail: Complaints@cif99.com

Telephone service：
Service time: 9:00—17:30 (Monday to Friday)
Service number: 021-62288800,021-51080851,021-62591000,021-62593666

Fax, mail address：
Fax number: 8621-62099906
Mailing address: Room B 19th Floor, Zhong Xi Building, NO.121 Jiang Su Road, ShangHai China
Zip code: 200050